Welcome to my portfolio
Shannon Zhou
Product Manager
Building enterprise platforms for 100K+ employees across 70+ countries — physical security, space governance, and AI-driven feedback analytics.
Selected Work
2023 — 2025Global Visitor Management System
Owned the upgrade and unified-portal integration of the company's enterprise visitor system, and architected a compliance framework supporting 70+ country-specific policies — reducing downstream configuration effort by 95%.
Read case studyEmployee Badge & Access System
Led 3 compliance-driven upgrades of the employee badge system across a multi-entity architecture — restructuring permission models with zero downtime, 100% data migration accuracy, and lifting employee satisfaction from 4.85 to 4.97/5.
Read case studyEmployee Feedback Intelligence Platform
Built an LLM-based analytics framework processing 100K+ feedback entries annually across 7 core business lines — shortening the issue identification cycle from T+1 to T+0 and directly informing policy changes.
Read case studyRTO Workstation & Meeting Room Governance
Built the RTO workstation allocation system across 70+ offices in 40+ countries (170%+ utilization), and a Lark-native meeting room waitlist with auto-claim — driving 56% reuse rate and 10K+ WAU.
Read case studyAbout
I'm a PM who enjoys the unglamorous middle layer — the policy engines, permission models and workflows that quietly keep a hundred thousand employees moving across seventy countries.
More about me